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Quality System Structure

The quality documentation for Regina’s Cleaning Services is contained in three sections:

Section 1
The Company Quality Policy
Section 2
The Compan y Procedures containing the company's operational procedures and all pertinent forms, charts and lists.
Section 3

Other Quality Related Documentation Including:

(A) Work Instructions

(B) Job Descriptions of Personnel

(C) Master Document Register


Procedures contain all necessary operational details, including:

  • Purpose and scope of the procedures
  • References
  • Responsibilities of personnel involved in the procedure
  • Definitions of terminology considered unique to the company’s operations
  • Controls which are implemented to ensure the procedure is carried out properly
  • Inspections and testing
  • Special practices